An agoraphobic shut-in, Rachel Drake never leaves her safety of her doorman building in Toronto. After her ghost becomes tethered to the elevator where she was murdered, Rachel realizes she's powerless to do a thing about it. But she is not alone. The silhouette of a faceless man who reeks of decay and malevolence also haunts her building. Trouble is, he can mess with the living. Can Rachel find a way to protect those she loves, not only from her...