Catalog Search Results
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Giving feedback to your subordinates can improve their performance and make you look better as a leader. Receiving feedback can enhance your career and make your job more rewarding. Yet there is often a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of destructive behaviors. Strober and Jackman provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow...
Publisher
Kanopy Streaming
Pub. Date
2016.
Language
English
Description
Working well with others is critical to professional success, yet many people struggle with "authority issues" that can block their progress. Professor Gruenfeld combines research on the psychology of power with the acting skills of the theater to illustrate how our nonverbal behavior affects how we are perceived in a hierarchy—far more than the words or arguments we use. In fact, she notes, our words account for only 7% of our argument's impact....
Publisher
Kanopy Streaming
Pub. Date
2016.
Language
English
Description
Today’s young workers are a new breed, thanks to two unique forces in their upbringing. Raised during the self-esteem movement, they are often self-confident and used to attention. And the first generation to grow up with technology, they work fast and expect fast results. In the workforce, they can seem demanding, even disrespectful of authority, especially the occasional “roaring tiger” with an inflated sense of entitlement. Leaders that adjust...
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