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This book is our gift to the entrepreneurial world we cherish so deeply. 'The Startup Rules' is penned by two seasoned entrepreneurs and friends, boasting decades of combined experience spanning from initial ideas to successful exits and IPOs.Inside, you'll find: - **Foundational Principles**: Unearth the bedrock rules that govern 90% of startup successes and challenges.- **Tales from the Trenches**: Anecdotes and stories from our vast experiences,...
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Français
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Dans ce livre, plongez au cœur des enjeux cruciaux de l'intelligence artificielle (IA) et découvrez un guide exhaustif pour naviguer dans les défis complexes de cette révolution technologique. De la conception des algorithmes à la gouvernance mondiale, cet ouvrage explore les dimensions éthiques de l'IA, offrant des perspectives profondes et des solutions pratiques pour façonner un avenir éthique et équilibré.Le voyage commence par une exploration...
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Français
Description
Découvrez les secrets de l'excellence opérationnelle avec ce livre. Plongez dans les profondeurs de la méthodologie DMAIC, explorez les outils puissants qui définissent Six Sigma, et apprenez à instaurer une culture o chaque employé aspire à l'amélioration continue.À travers des témoignages inspirants d'entreprises ayant fait de Six Sigma leur pierre angulaire, ce livre vous guide pas à pas. Vous découvrirez comment dépasser les frontières,...
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English
Description
Do you want to win more customers, grow your existing customer base, and draw more traffic to your website or store? Do you want to learn the secrets of successful sales and marketing strategies that will boost your business and increase your profits? If so, this book is for you.You will discover how to:Create a compelling hook that grabs your customers' attention and makes them curious about your offerIdentify and solve the biggest pain points and...
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English
Description
In this easily accessible manual, discover a few simple rules to finding success in your career.
From an author who climbed to the top of the corporate ladder before reaching age forty, this book takes the guesswork out of career success and breaks down what it takes to excel at your job. It covers the basics, like the universal requirements of every workplace- working with other people, making stellar presentations, communicating effectively over...
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In the irreverent spirit of A.J. Jacobs and Michael Moore, Keep the Change by Steve Dublanica is a pavement-pounding exploration of tipping, a huge but neglected part of the American economy-the hilarious and eye-opening follow-up to his smash-hit New York Times bestseller Waiter Rant. Subtitled "A Clueless Tipper's Quest to Become the Guru of the Gratuity," Keep the Change follows the popular blogger known as "the Waiter" from restaurant to casino...
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English
Description
This groundbreaking book on etiquette for teens is specifically designed for today's digital age, covering not only traditional etiquette but also the essential art of netiquette. Discover how mastering etiquette and netiquette can boost your teen's self-confidence in unfamiliar social settings and bring numerous benefits, such as impressing future bosses, avoiding conflicts, and steering clear of unintentional faux pas.
Contents of the etiquette...
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Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book...
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English
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If their interactions with you and your employees were the only things your customers knew about your business, what would they say about it? Would they use descriptions such as "uninformed," "rude," "hot-tempered," "uncaring"? For your customer, nothing else represents your business more than your employees; therefore, for you nothing should be more important than arming these essential employees with the knowledge and skills they need to find the...
Author
Language
English
Description
Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won't get far. And in today's culture where rudeness is unfortunately becoming more and more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.
In The Etiquette Edge, readers will get a crash course in the...
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