Catalog Search Results
1) Charisma
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English
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Have you wondered how some people seem to be inexplicably likable and magnetic?Most of us have met individuals that make us feel at ease minutes, or even seconds after first meeting them. We can't help but listen to every word they have to say and feel good whenever they are around.The good news is that the key elements of charisma can be easily broken down, studied an applied, by just about anyone. Due to their combination of warmth and power, charismatic...
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No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation-but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice...
3) Radical Collaboration: Five Essential Skills To Overcome Defensiveness and Build Successful Relat
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English
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This is a summary of the best selling book Radical Collaboration. It is intended to be a condensed summary of this New York Times Best Seller. However, that book is over 330 pages. So it may not be considered as a quick read. But here you will find the key concepts and important details condensed into a clear, and simple, quick read. Our book can easily be used as more of a quick reference guide. It has all the basic key points from the book.
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Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical...
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If your goals include not only the enhancement of your company or organization as an entity, but a complete improvement of every department's performance? It is time for you to discover innovative ways to improve the workplace stress and atmosphere around you. These changes need to be conducive to achieving company and personal goals. In order to see the goals you have set actually come to bear fruit you will need to identify and cope with any type...
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English
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Mastering the ability to handle difficult people and disruptive behaviors has always been a critical career skill. Working with Difficult People defines nine fundamental types of difficult people and gives readers a complete system for opening lines of communication, resolving differences, and avoiding office headaches.
Readers will learn how to:
• understand their own reactions to different kinds of difficult people
• explore the interrelationship...
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Do you need a breakthrough?
Do you have a difficult person in your professional or personal life? Is there a conversation you know you should have but don't want to risk damaging the relationship? Would you like to move past the pain into a more productive relationship?
Relational hurts are like pebbles in our shoes. Strained relationships, failed conversations and unresolved conflicts drain our energy and sabotage our success.
Business coach Linda...
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The literature of ideas. When author Pamela Sargent used those words to describe science fiction in 1975, the genre had exploded into the literary mainstream. As a literature of ideas, science fiction has proven to be a powerful metaphor for the world around us, offering a rich tapestry of imagination through, which to explore, how we lead, how we think, and how we interact. To Boldly Go assembles more than thirty writers from around the world-experts...
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Français
Description
Comment faire un bon usage de l'énergie créatrice de la colère sans qu'elle ne devienne la source d'une révolte destructrice ou désespérée?
Comment faire appel aux émotions sans qu'elles nous entraînent sur la voie dangereuse du couple excitation /dépression ou celle des « passions tristes?
Comment développer la capacité de nos collectifs humains à vivre ensemble et à savoir s'opposer sans se massacrer?
En d'autres mots, il s'agit...
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English
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Wherever you work, you are likely to meet difficult people. It could be coworkers, bosses or customers with whom you have to deal. Thankfully, depending on who they are and how they behave, you can develop strategies for how to deal with difficult people are work.1. Rise above itLargely, your response to other people is triggered by your own self-esteem and how you feel about yourself. You are in charge of that.It is much easier to deal with difficult...
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Are you in a conflict with a family member that is causing you pain?
Are you spending too much time dealing with conflict at work?
Are you at a crossroads in your life and unsure of which direction to take?
If you answered yes to any of these questions,
Nonflict: The Art of Everyday Peacemaking is for you.
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"When leaders fail to confront conflict, they become the 'biggest elephant' in the room." In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict. Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique...
13) Creating a Drama-Free Workplace: The Insider's Guide to Managing Conflict, Incivility & Mistrust
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The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust.
Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success.
Stop...
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Are you fed up with workplace bullies and dreading going in each day due to toxic environments? Act now & bullyproof your workplace.
Bullying in the workplace can take many forms, from verbal abuse to exclusion from group activities, and it can have a significant impact on an individual's mental and physical health. In "Bullyproof Your Workplace: Strategies to Prevent Workplace Bullying," retired registered nurse Rae A. Stonehouse draws on over...
15) Negotiation 101: The Absolute Beginner's 20-Minute Guide to the Art of Negotiating: Acquire Basic N
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English
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Did you know that 40% of U.S. employees reported that they are not confident in their negotiation skills?
This guide discusses what negotiation is, how negotiations are done, in what situations is negotiation crucial, how one can master the art of negotiation, and what one can expect to receive as an effective negotiator, all in a condensed 20-minute read.
Readers, especially those who want to master the art of negotiation, must read this guide...
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Español
Description
Lo que convierte ciertos diálogos en conversaciones cruciales (y no solamente en un desafío, o en algo fastidioso, intimidatorio o desagradable) es que los resultados podrían tener un enorme impacto en la calidad de vida de las personas que participan en ellas. En todos los casos, algún elemento de su rutina cotidiana podría verse alterado para siempre, para mejor o para peor. Es evidente que una conversación crucial sobre un ascenso podría...
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All managers want to hold their employees accountable for results, but few know how. Moving beyond the far-from-ideal annual performance review -- which only evaluates what has already occurred, and not what the manager wants to achieve -- Keeping Employees Accountable for Results contains checklists, how-tos, and other tools to manage performance on an ongoing basis. The book gives busy managers quick, step-by-step advice on: * Setting expectations...
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Meet your next crisis head on and come through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA.
Marc Polymeropoulos has had to live with the consequences of decisions made under the most high-stress circumstances you can imagine as a senior intelligence officer in the CIA, retiring from his 26 years of service as one of the CIA's most...
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Where do teams go wrong? Having the right people with the right skills doesn't mean they'll know how to work together as a team. David and Mary Sherwin maintain it's all in the design. Through a blend of straightforward activities, conversational stories, and dialogues that help model different forms of team interaction, this book will help teams: *Create workday rituals that aid them in making better decisions and following through on their work...
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You feel that everything is wrong at work? Are you frustrated by your job? Is your working environment conflictual? Is it difficult to work with your colleagues? Do you feel like skipping work today?
If your answer is yes, the solution is simple: work on your emotional intelligence and everything will change. Take a short course with high impact.
After completing this course, you will be able to:
understand the impact of workplace emotions,
communicate...
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