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Knowledge Café is a process for sharing information, whether face to face or virtual. This popular and practical knowledge management tool supports a culture where projects and innovation thrive. The Knowledge Café is a mindset and environment for engaging, discussing, and exchanging knowledge within a group either face to face or virtually. At the café, participants can discuss hard-to-solve project issues or resolve a family or community crisis....
2) Onboarded
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English
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In this easy-to-read book for all entrepreneurs, managers and HR professionals, Brad Giles outlines the simple step-by-step process that leaders worldwide use to significantly increase the effectiveness of both new hires and existing teams. Backed by global research and years of implementation, “Onboarded” brings dramatically more confidence to leaders responsible for managing new hires.
You will learn:
• The structural reasons that lead to...
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Regardless of the sector your organization operates within or its size, increasing employee performance, building customer loyalty, and growing revenue are likely your top priorities. How can you continually improve your employees' morale and performance in a sustainable way? How can you stay ahead of your customers' ever-changing needs without spending a fortune on technology? How will you survive financially amidst the rising costs of retaining...
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Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time...
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What new products or services should you launch next year? How can you improve the productivity of a paint line? What should you name your new venture? How can you decrease patient waiting times? How can you improve the customer experience?
Pretty much any creative problem-solving task can be framed as seeking a new match between solution and need, from operational process improvements to creating strategies to foster organic growth. Innovation tournaments...
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In too many organizations, great ideas and unusual solutions can be suppressed, ignored, or attacked. Departments defend their turf, and people choose what is safe over what is better. Honest opinions often show up in the "meeting after the meeting" because people fear conflict or repercussions. Bad ideas move forward and good ideas die, which can lead to disastrous results-financial or otherwise. Luckily, there is a workable path out of this dysfunction....
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Fire Your Boss is the disruptive alternative blueprint for charting a new life-giving career path that gives you control, allowing you to set your own rules for your work life. Provocative, liberating, and universally appealing, Fire Your Boss seeks to help readers resolve the deepest root of workplace unrest-namely, fear and self-preservation. This book upgrades readers' core belief systems, demonstrates how to liberate their careers forever, and...
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Ten years ago, when Theory U was first published, Otto Scharmer invited us to see the world in new ways and in so doing discover a revolutionary approach to leadership. But at over 500 pages, that book was a bit daunting. Now Scharmer has created a concise guide to its key concepts and applications, making his vital work and its methods and tools accessible to a wider audience. Scharmer argues that our capacity to pay attention coshapes the world....
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Don't be daunted by a challenging economy and fierce competition. Even in the toughest environment, innovative, highly profitable businesses abound and yours can be one of them.
Bestselling business authority Mark Thompson and international success expert Brian Tracy join forces to show you how great leadership, great people, and great products are the key to building a phenomenally successful business.
In Now, Build a Great Business!, you'll learn...
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Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to come. The authors cover every aspect of optimal service leadership: the best hiring, training, and workplace...
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Media is showing us that self-managing organizations, like Zappos, unleash human potential in ways we couldn't have imagined, but so often when we try to transition to a self managed organization, we get stuck. The task seems overwhelming and many organizations just give up. We find ourselves caught between the inspirational stories of these self-organizing companies and the deeply entrenched habits. It can be overwhelming to have such a sense of...
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Bob Quinn is one of the founders of the Positive Organizational Scholarship movement no author is more qualified to write a guidebook to creating the positive organization. This book provides a plethora of practical steps leaders can take to transform and revitalize their organizations and themselves.
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Change initiatives fail because humans are hardwired to resist them. This book offers a straightforward process for overcoming that resistance and building support for change from the ground up.
Erika Andersen says resistance to change is a biological imperative. All living things seek stability and consistency to conserve energy, it's called homeostasis. This is why so many change initiatives fail: we have to overcome this instinctive resistance...
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In a recent Fast Company article, nine CEOs said the biggest challenges their companies face are all related to change. Change is a constant need and a constant challenge for every organization-large or small, for-profit, nonprofit, or governmental. Is there a way to make it easier? If you're trying to lift something heavy, it helps to have a lever. In this book, Jake Jacobs provides eight levers that can transform the typical change process into...
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Drawing on 30-years of successful change management delivery, this book lays out how to get any business change adopted. Written in an engaging conversational style and brought to life through cartoon character 'Change Cat,' it gets to the heart of how to design, develop, and deliver change that works.
A great tool for change managers, team leaders, and senior management author Barb Grant shares the strategies, tools, tips, and templates to ensure...
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More importantly, the world needs your humanized leadership. You must create trust, clearly communicate, coach powerfully, and customize every step of the way to the various types of people you are privileged to lead. This leader is ever aware that other humans execute the processes which drive the profits – people are always at the center.
This book lays out in 12 engaging chapters, a proven path to developing yourself and your teams. You will...
17) Gerencia
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Español
Description
La fortaleza de cualquier organización está determinada por la calidad de sus gerentes. Lo que ellos hacen y cómo lo hacen es la determinante clave del éxito corporativo. ¿Quiere llegar a ser valioso para su empresa?Aumente su capacidad de administración. La buena noticia es que los grandes gerentes se hacen... no nacen. Cuando usted descubre lo que la mayoría de los gerentes exitosos saben, desatará los secretos para convertir incluso a trabajadores...
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Great teams don't just happen.
How often have you sat in team meetings complaining to yourself, "Why does it take forever for this group to make a simple decision? What are we even trying to achieve?" As a team leader, you have the power to improve things. It's up to you to get people to work well together and produce results.
Written by team expert Mary Shapiro, the HBR Guide to Leading Teams will help you avoid the pitfalls you've experienced...
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The modern workplace is built on teamwork, but for many workers this structure feels like a necessary evil-an impediment rather than a perpetuator of success and fulfillment. The traditional approach to teamwork often pits individuals against one another with a "me-first" mentality, leading to dysfunctional teams that fail to accomplish their purpose. Fortunately, there is a better way to work. In this salient book, Russ Sarratt and Rusty Chadwick...
20) Liderazgo
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Español
Description
Nadie nace como líder natural. Pero, ¿qué es lo que transforma a algunas personas en el tipo de individuos magnéticos que inspiran a otros a seguir? El liderazgo no es un misterio. Es una habilidad que se puede aprender. Lleno de prácticos métodos comprobados, esta pequeña guía indispensable le ayudará a desatar el potencial de liderazgo. El experto en éxito Brian Tracy ha ayudado a miles de personas a convertirse en líderes excepcionales...
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