Catalog Search Results
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Bullying, harassment and especially sexual harassment is unacceptable in any workplace. But many people don't realize when the line is crossed. And what can someone do if they are bullied? These four outstanding dramatized case scenarios will provide triggers to help identify bullying and enable people to discuss strategies for reporting and overcoming it.
Case 1: Rachel and Mark: Mark is a senior consultant, but his manager makes him feel humiliated....
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
A versatile resource to study meeting facilitation and/or practise taking minutes. See a typical meeting in progress with Sadhana, the team leader and six participants of various ages, nationalities and communication styles. The group discusses quality and delivery issues, team breakfasts and schedules - not always agreeing.
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
This program looks at diversity in the context of serving the internal and external customers and helps you set up your own diversity policies and procedures. Five topic areas are included: Customer service, Materials and programs, Communication, The workplace, and Training. 3 Stars ~ "Drawing on commentary from library directors, staff and trainers, this program counsels viewers in redefining customer service, evaluating materials selection, assessing...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
People are fairly evenly divided between those with either a growth or a fixed mindset about intelligence and talent. And leaders' mindsets, Professor Dweck shows, influence their ability to grow on the job and to develop successful teams. Leaders with a growth mindset (who assume talents can be developed) place high value on learning, are open to feedback, and are confident in their ability to cultivate their own and others' abilities. Leaders with...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Fear and uncertainty in the workplace hurt the morale of teams and lead to pessimism, poor focus and subpar performance. Jon Gordon's strategies for successfully uniting teams center on his belief that communication is key. Start by sharing a unifying vision that rallies a team toward a common purpose. Stay positive on a daily basis, celebrate successes, and deal with negativity head on. Engage employees by helping them find their own personal vision...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
One of the most effective management styles is teamwork, for it involves all staff in the decision-making process. Always among the leaders in participative management, libraries have begun to use teamwork strategies more and more frequently. Implementing these strategies is the focus of a new videotape, Teamwork basics. The 15-minute video reviews basic teamwork components and how they can be applied in today's libraries. It also illustrates teamwork...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Anne and Kim are very different culturally and in their work styles. Kim is annoyed by Anne's attitude, insensitive comments and fashion clothes. Anne, who is new, feels that Kim does not fit in well, and is frustrated by her messy desk and personal hygiene issues. Their relationship is spinning out of control. Anne takes the lead and sets up an open discussion where they give each other feedback, discuss their differences and come to a resolution...
Series
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Learn how to communicate effectively to achieve best results: --Promote open and honest communication. --Share information, not gossip. --Build collaborative relationships. --Resolve conflict productively. --Create a warm welcome. --Kanopy.
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